If you return a stock item within 14 days, you must return it unused, undamaged and in the original packaging. You are obliged to pay for the shipping costs of stock items and must ensure we receive it within 14 days of the original delivery date. If you return a custom-made item within 30 days, you must return it unused, undamaged and in the original packaging. We will arrange for our courier to collect the item from you and we will pay for the shipping costs. See Terms and Conditions for more information.